Resource Search Results

Safety in the Health Care for the Homeless Settings: Consumer Perceptions and Advice (2016). Resource Type: Publication. Description: Responding to the findings of a recent survey conducted by the HCH National Consumer Advisory Board, this resource provides recommendations for developing physical spaces that promote well-being, considerations for vulnerable populations, and strategies for providing workforce and staff support. More Details...

A Quick Guide on Consumer Engagement in Governance of Health Care for the Homeless Programs (2016). Resource Type: Publication. Description: Health centers serving people experiencing homelessness must meaningfully involve consumers with the lived experience of homelessness in their governance, either on their governance Board or through structures like Consumer Advisory Boards. This guide provides practical tips for organizations in setting up effective, empowering consumer governance structures and supports. The ideas in this Quick Guide were developed through conversations with over 20 key informants: consumer leaders, consumer support staff, and executive leaders of HCH projects who have facilitated consumer leadership both locally and nationally. More Details...

Integrating Community Health Workers into Primary Care Practice: A Resource Guide for HCH Programs (2016). Resource Type: E-Learning. Description: The National HCH Council developed this resource guide to share experiences and successful recruitment and supervision strategies with other HCH projects looking to employ CHWs. This guide incorporates current research and uses feedback from administrators, supervisors, CHWs, hospital staff, community members, and clients involved in the HCIA project. More Details...

Care Coordination for Individuals Experiencing Homelessness: Healing Hands (2016). Resource Type: Publication. Description: This issue of Healing Hands discusses some of the benefits of care coordination as well as ongoing and emerging challenges for implementation of care coordination initiatives, and then presents several provider case studies that highlight solutions and emerging strategies in care coordination for clients experiencing homelessness. More Details...

Advance Care Planning for Individuals Experiencing Homelessness: In Focus (2016). Resource Type: Publication. Description: This literature review sheds light on current aging, disease, and mortality trends of people without homes while exploring their concerns about death and preferences for advanced care. It also explores implications for policy and practice to better meet the needs of individuals experiencing homelessness. More Details...

Patient Satisfaction Quick Guide: Addressing Patient Satisfaction in Health Care for the Homeless Projects (2016). Resource Type: Publication. Description: This quick guide examines how HCH grantees can gather and utilize patient satisfaction data to improve patient experiences. Patient satisfaction is a key measure of quality health care, and regular assessment is required for all Health Center Program Grantees. “Addressing Patient Satisfaction in Health Care for the Homeless Projects” provides a succinct review of the strategies necessary to plan for, collect, and respond to such information. These practice recommendations emerged from a 2015 focus group of expert HCH administrators and client advocates, HRSA guidance, and scientific literature. More Details...

Managed Care and Homeless Populations: Linking the HCH Community and MCO Partners (2016). Resource Type: Publication. Description: The brief includes the health care needs of this group, describes Health Care for the Homeless projects and the patients receiving care in these venues, a description of managed care, common goals between both entities, and issues that both providers and plans should consider when creating or strengthening partnerships. Because health care providers and insurance plans use different language, the terms “patient” and “member” are used throughout this brief to refer to the individuals being served. More Details...

Adapting Your Practice: Recommendations for the Care of Homeless Patients with Opioid Use Disorders (2014). Resource Type: Publication. Description: Clinicians experienced in homeless health care routinely adapt their practice to foster better outcomes for their patients. This document was written for health care professionals, program administrators, other staff, and students serving individuals with opioid use disorders who are homeless or at risk of homelessness. Its purpose is to improve patient care by enhancing understanding of recommended strategies for the successful treatment and management of opioid use disorders in marginalized populations. More Details...

Surviving Severe Weather: Tools to Promote Emergency Preparedness for People Experiencing Homelessness (2014). Resource Type: Toolkit. Description: This is a compendium of informational flyers meant to support trainings for people experiencing homelessness to endure various severe weather events, including hurricanes, floods, extreme heat, etc. More Details...

Integrating Homeless Service Providers and Clients in Disaster Preparedness, Response, and Recovery: Issue Brief (2014). Resource Type: Publication. Description: This issue brief outlines strategies to integrate people experiencing homelessness into disaster preparedness and response, examines homeless individuals’ and service providers’ awareness and perception of targeted preparedness efforts, and offers recommendations for other communities looking to improve disaster assistance for people experiencing homelessness. More Details...